Our Commitment to Customer Service
Furniture Hire UK is committed to providing an impeccable level of customer service. In order to help us meet this commitment, we invite all of our customers to complete a quick online questionnaire shortly after collecting their hire goods. Customers rank our service between 0% (poor) and 100% (excellent) over 5 separate categories.
The responses to our customer service questionnaires are independently analysed by Ainex Limited, and our average score for the last 30 days is published on this page every day, whether the score is high or low!
Our customer satisfaction level over the past 30 days is: 88.17%
Our Monthly Competition
In order to thank our customers for taking the time to complete our online questionnaire, we offer a monthly prize. The lucky winner is selected completely at random by our friends at Ainex Limited. May‘s prize is an Amazon Voucher.
Our Previous Competition Winners:
|
Month
|
Winner Name
|
Prize
|
|
April 2013
|
Kathy Walters
|
Amazon Voucher
|
|
March 2013
|
Rose Sardenson
|
Amazon Voucher
|
|
February 2013
|
Rachael Birtwhistle
|
Boots Voucher
|
|
January 2013
|
James Tibbett
|
Boots Voucher
|
|
March 2012
|
Adrienne Sussman
|
M&S Voucher
|
|
February 2012
|
Alex Southland
|
M&S Voucher
|
|
January 2012
|
James Campbell
|
Amazon Voucher
|
|
December 2011
|
Chane Brooks
|
River Island Voucher
|
|
November 2011
|
Milena Konopielko
|
House of Fraser Voucher
|
|
October 2011
|
Victoria Chell
|
Next Voucher
|
|
September 2011
|
Karl Davies
|
John Lewis Voucher
|
|
August 2011
|
Sarah Phillips
|
Debenhams Voucher
|
|
July 2011
|
Heather Higgins
|
Boots Voucher
|
|
June 2011
|
Lorraine Goddard
|
River Island Voucher
|
|
May 2011
|
Pippa Tickell
|
M&S Voucher
|
|
April 2011
|
David Belldini
|
Amazon Voucher
|
|
March 2011
|
Sidney Gill
|
Amazon Voucher
|
|
February 2011
|
Andrew O’Connell
|
Amazon Voucher
|
|
January 2011
|
Vicky Murray
|
House of Fraser Voucher
|
|
December 2010
|
Sarah Townsend
|
Debenhams Voucher
|
|
November 2010
|
Nicki Ely
|
Next Voucher
|
|
October 2010
|
Kardine Connikie
|
John Lewis Voucher
|
|
September 2010
|
Julie Hutchinson
|
M&S Voucher
|
|
|
