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Customer Satisfaction Level:

85.10%  

 

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Home > Our Commitment to Customer Service

Our Commitment to Customer Service

Furniture Hire UK is committed to providing an impeccable level of customer service. In order to help us meet this commitment, we invite all of our customers to complete a quick online questionnaire shortly after collecting their hire goods. Customers rank our service between 0% (poor) and 100% (excellent) over 5 separate categories.

The responses to our customer service questionnaires are independently analysed by Ainex Limited, and our average score for the last 30 days is published on this page every day, whether the score is high or low!

Our customer satisfaction level over the past 30 days is: 85.10%

Our Monthly Competition

In order to thank our customers for taking the time to complete our online questionnaire, we offer a monthly prize. The lucky winner is selected completely at random by our friends at Ainex Limited. May‘s prize is a Boots Voucher.

Our Previous Competition Winners:

Month

Winner Name

Prize

March 2012

Adrienne Sussman

M&S Voucher

February 2012

Alex Southland

M&S Voucher

January 2012

James Campbell

Amazon Voucher

December 2011

Chane Brooks

River Island Voucher

November 2011

Milena Konopielko

House of Fraser Voucher

October 2011

Victoria Chell

Next Voucher

September 2011

Karl Davies

John Lewis Voucher

August 2011

Sarah Phillips

Debenhams Voucher

July 2011

Heather Higgins

Boots Voucher

June 2011

Lorraine Goddard

River Island Voucher

May 2011

Pippa Tickell

M&S Voucher

April 2011

David Belldini

Amazon Voucher

March 2011

Sidney Gill

Amazon Voucher

February 2011

Andrew O’Connell

Amazon Voucher

January 2011

Vicky Murray

House of Fraser Voucher

December 2010

Sarah Townsend

Debenhams Voucher

November 2010

Nicki Ely

Next Voucher

October 2010

Kardine Connikie

John Lewis Voucher

September 2010

Julie Hutchinson

M&S Voucher

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Address:

Millmoll House
Crabtree Manorway South
Kent, DA17 6BJ
 

Telephone:

0844 567 5744 

Fax:

0844 567 5751 

Email:

sales@furniturehireuk.com 

 

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© Furniture Hire UK 2012 E&OE Millmoll House, Crabtree Manorway South, Belvedere, Kent, DA17 6BJ

 


We make weekly deliveries to: Birmingham, City of Bristol, Coventry, Leeds, Leicester, Liverpool, London, Manchester, Sheffield,

We also deliver to the following areas: Berkshire, Bristol, Buckinghamshire, Cambridgeshire, Cheshire, Cornwall, County Durham, Cumbria, Derbyshire, Devon, Dorset, East Riding of Yorkshire, East Sussex, Essex, Gloucestershire, Greater London, Greater Manchester, Hampshire, Herefordshire, Hertfordshire, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Norfolk, North Yorkshire, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Somerset, South Yorkshire, Staffordshire, Suffolk, Surrey, Tyne and Wear, Warwickshire, West Midlands County, West Sussex, West Yorkshire, Wiltshire, & Worcestershire.